ArrowSpot Systems Ltd. Data Privacy Policy

Last Update Date: August 4, 2026

ArrowSpot Systems Ltd. values your privacy and respects your wish to protect the privacy of your contacts and activities (“ArrowSpot”, “we,” “our” or “us”), with all our websites and related sub-domains (the “Sites”) and with all our products, mobile applications, software, blogs, forums, channels and sharing services (together: the “Services”).

In that regard, we have established the following privacy policy (the "Policy") for the Services to regulate the collection, protection and handling of your personal and proprietary business information and your options regarding the protection of the privacy of such information (the "Information").

“Information”, as used in this Policy, is personally identifiable information that directly identifies an individual or entity, such as first and last name, entity registered name, mailing address, email address, billing information, IP addresses, demographics, passwords or other online contact information or telephone number. Furthermore, Information may include data concerning location, status, condition and security alerts of property and cargo of all types.

By accepting this Policy, you expressly consent to the information handling practices described in this Policy. This Policy is a part of and is incorporated into ArrowSpot’s Terms of Service and End user License Agreements associated with its Services.

Your continued use of our Services covered by this Policy constitutes your acceptance and agreement to this Policy and any updates thereof.

Should you reject this Policy, you must immediately cease any use of the Services and not accept nor confirm this Policy.

We collect Information in several ways:

Active Information Collection

We collect Information you provide us directly from application and registration forms, users profiles, sales, service calls and applications, software downloads, application downloads and CVs.

You are under no obligation to provide, and can decline to provide, any requested information at any time. However, if you decline to provide information that is reasonably necessary to participate in certain activities, you may not be able to participate in those activities on certain Services.

We shall not condition a participation in any activity on disclosing more information than is reasonably necessary to participate in that activity.

Passive Information Collection

We may receive passively-collected information through a variety of methods including but not limited to:

Information Collection using Cookies:

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.

ArrowSpot may collect cookies on our Services to capture information about page visits. This information is anonymous and ArrowSpot uses this information only internally – to deliver the most effective content to our visitors. Information from the cookie is used to gauge page popularity, analyze traffic patterns on our Services and guide development of other improvements to our Services.

In our email programs, ArrowSpot employs some tracking methods. We track “opens” via a tracking pixel in the email, meaning we track who opens our e-mail messages and when you open our e-mail messages; and we track “clicks” via encoded URLs-meaning we track whether you click on the links contained in our e-mail messages. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.

ArrowSpot does not require that you accept cookies and you may withdraw your consent to our use of cookies at any time by adjusting your browser’s privacy settings. However, some functionality on our Sites (e.g., “functionality cookies”) and Services may be disabled if you decline to accept cookies.

You can find more information about cookies at:

https://www.allaboutcookies.org/ and http://www.youronlinechoices.com/uk/.

Information Collection using Location-Based Services

We may collect, use, and share with partners, service providers and licensees precise location data, including the real-time location of your mobile or fixed location device monitoring vehicles and different types of cargo, as well as readings of the cargo's temperature and humidity levels, the opening and closing of container doors, container's extreme shock movement and entrance or exit to a predefined location.

Third Parties Information Collection

Third-party analytics companies who collect information on our Sites may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies. It is your responsibility to be updated with such policies.

We may also obtain information from third party sources. If we directly combine information from third parties with Information that we have collected, we will treat the combined information as Information and handle it in accordance with this Policy. In addition, please note that we may solicit third parties to collect Information on our behalf and in such event we instruct those third parties to comply with this Policy and all applicable data protection laws.

Information Usages

ArrowSpot never gives away information about our users. If you choose to provide Information, ArrowSpot will use this Information only to communicate directly with you. ArrowSpot will not sell, rent or otherwise disclose that Information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Service.

Generally, we use Information to establish and enhance our relationship with our users through four main categories:

Communication and Responding to Requests:

We use Information to provide you with customer support, process transactions, respond to users’ requests, send newsletters and updates, seek your opinions and feedback, and connect users to ArrowSpot Services and to products and services of our partners and licensees.

Optimization

We use user Information, behavioral metrics, and other non-personally identifiable information to operate, provide, improve, and maintain our Services, to develop new products and services, to prevent abuse and fraud, and for other administrative and internal business purposes.

Sharing Features

We use your Information and any other information you submit directly or through passive means to provide you with various ways to connect and share content (e.g., web content, user generated videos, text, drawings, and screen and lecture captures, and quizzing features, media, tools, services and other products) with third parties. For example, we may provide you with the opportunity to email a link to certain content to another person. To use this feature, we may require you to provide certain Information including your email address and the email address of each person to whom you send the link.

We also may allow you to share links to content with users of various third-party services (e.g., social networking, search and sharing services). When sharing links using one of these third-party services, if you are not already logged in to the third-party service, you will need to supply login credentials for it. If you are not a registered user of the third-party service, you will need to sign up for it. You are supplying the registration information or login credentials for the third-party service directly to that third party, and not to us. By using any of these third-party services to share links to content, you permit us to access, use and disclose any information relating to your account on each such third-party service (such as your user’s name and profile information) that is available to us through the third-party service, including through its application programming interface (API) pursuant to this Policy.

Providing Information to Service Providers

We may provide Information to third parties for their use in performing internal business functions (e.g., payment processing, customer service, maintenance, security, data analysis, email transmission, beta testing, or data hosting) on our behalf. Additionally, some third-party service providers may collect information, including Information, on our behalf. Whenever possible, we require such third-parties to only collect and use Information in accordance with this Policy, to maintain the confidentiality, security, and integrity of such Information, and for no purpose other than providing us with our requested services.

Sharing Information with Partners

When you visit or use a part of any website, mobile application, or other consumer product that is co-branded or that is a part of a joint promotion involving ArrowSpot and one or more third parties (each a “Partner”), you are providing and consenting to provide and are transmitting your Information and other information provided to, or collected, or obtained by ArrowSpot and any Partners involved, to ArrowSpot and each of the Partners without any other notice or further consent. Please note that we do not control any Partners’ use or treatment of information you provide to them and you should consult each of their privacy policies or any separate Partner privacy policy posted on or linked from the Co-Branded site to determine your rights with respect to their use and treatment of your information. You will need to communicate with us and each Partner directly, as applicable, if you decide you no longer wish to receive communications or if you wish to change any information you have supplied.

Sharing Information due to Legal Requirements

We may disclose Information if we have a good-faith belief that doing so is required by a subpoena, warrant, or other judicial or administrative order or otherwise required by law. Additionally, we may disclose Information where we, in good faith, deem it appropriate or necessary to prevent violation of our Terms of Service or End User License Agreements, or our other agreements; take precautions against liability; protect our rights, property, or safety, or those of a Partner, any individual or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third party claims or allegations; or assist government regulatory agencies.

Sharing Information due to Change of Ownership

Information about our users, including Information, may be disclosed as part of any bankruptcy, merger, sale, transfer of company assets, acquisition, or similar transaction. In the event of such a transaction in which your Information would be transferred to a third party, we will make reasonable efforts to notify you.

Sharing Information as a result of Interactive Features usage

If you use an interactive sharing feature that may be offered through any of our Services, you should be aware that any Information you submit, display, or publish there is considered publicly available and can be read, collected, used, and disclosed by other users of this feature, by us, and other third parties without restriction, except to the extent limited access features are available, if any. To request removal of your Information from our blog, sharing service or community forum, for example, contact us at office@arrowspot.com or at the information provided in this Policy. In some cases, we may not be able to remove your Information, in which case we will let you know if we are unable to do so and why.

Editing Information

You may, at any time, update, correct, or delete certain Information that you have provided to us by contacting us at the mailing or email address provided set forth in this Policy. You may view, correct, or delete the Information ArrowSpot stores about you. If you wish to obtain a report of the Information ArrowSpot has about you, please send us a written request at the address set forth in this Policy.

Removal from Individual Communications

If you want to remove yourself from individual communications, updates and email newsletters, simply click the unsubscribe link in the communication. You also acknowledge and agree that there may be instances where we may elect to notify you about administrative notices regarding your account with us, such as to inform you about changes to our terms, conditions, and policies, that your account may be expiring, or to provide you with other relevant administrative information about your account. Because this information is important to your interaction with us, you may not opt out of receiving these communications.

Account Deletion

If you submit Information, you may delete your account with us at any time. If you delete your account, your Information and any and all other account related information including, but not limited to, user profile data, purchasing history, sharing data and any other data, credits, or content specifically associated with your account are also permanently deleted. Deletion of your data, or any part thereof, may take up to 30 days from accessible systems and up to 90 days from backup systems. If you choose to have an account with us in the future, you will have to sign up for a new account as none of the information you previously provided or saved within your account will have been saved.

Protection of Information

We take reasonable measures, including the implementation and maintenance of physical, electronic, and managerial procedures, in an effort to assure the security, integrity, and accuracy of all Information that we collect. Our efforts include procedures designed to avoid unauthorized access, alteration, misuse or disclosure of Information.

If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using ArrowSpot Services covered by this Policy and providing Information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your account information and usage.

We collect and use Information in accordance with this Policy and only for the purposes stated in this Policy and/or at the time we request such Information from our users, or for such purposes to which a user may otherwise consent. We do not use or share our users’ Information in a way that is incompatible with the purposes for which such Information was requested and authorized for use by us. We retain Information for no longer than is commercially useful to carry out our business purposes, or as we believe may be legally required.

ArrowSpot shall not input, upload, transmit, or otherwise disclose any Information, in whole or in part, into or through any artificial intelligence, machine learning, or similar data-processing tool, platform, or system, unless (i) such tool is operated in a secure, private environment under the ArrowSpot’s sole and direct control, (ii) the tool does not use the Information for model training or sharing with third parties.

Accessing Services through a Third Party

We may permit users with accounts on certain third-party services to bypass the standard applicable registration process. If you connect through an authorized third-party service, you will be able to use your third-party login information to log in to your ArrowSpot account or access ArrowSpot Services. We are not responsible for the sharing, posting, commenting, or other content and information gathering practices of any third-party services that may be triggered by using these third-party login services. Please review their terms of service and privacy policies carefully before using third party login functionality to access any ArrowSpot Services.

By using any third-party services to log in to your ArrowSpot account or access ArrowSpot Services, you permit us to access, store and use all information related to your third-party account that may be accessible to us through the third-party service, including through its application programming interface (API), pursuant to this Policy.

Accessing Third-Party Merchants’ Services through ArrowSpot’s Services

ArrowSpot’s content that we send to you, may contain links to content provided by third-parties. To purchase products from these third-party merchants, you may be required to provide Information, including your credit card or other payment information. This Policy does not apply to such third-party merchants and it is your responsibility to verify the privacy policy of such sites and not rely on this Policy.

Updating this Policy

We may update this Policy from time to time. If we do, we will update the “effective date” at the top of the Policy. If we make material changes to how we use Information, we will attempt to notify you of the change and to give you the opportunity to exercise choice as to how your Information is used. We will post the updated Policy on the affected Services.

We encourage you to review this Policy periodically to stay informed about our collection, use and disclosure of Information. Your continued use of our Services or any other content, products or other services covered by this Policy constitutes your agreement to this Policy and any updates.

Should this document be published in different languages, the document you rely upon shall be the only binding document.

Handling Communications

ArrowSpot regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or ArrowSpot’s treatment of Information by contacting us through this Site at office@arrowspot.com. When ArrowSpot receives a formal written complaint at this address, it is ArrowSpot’s policy to contact the complaining party regarding his or her concerns. ArrowSpot will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved by ArrowSpot.

Exclusions and Limitation of Liability

ArrowSpot does not guarantee error-free performance under this Policy. ArrowSpot will use reasonable efforts to comply with this Policy and will take prompt corrective action when ArrowSpot learns of any failure to comply with this Policy. ArrowSpot's liability is limited as per the specific limitation of liability stated in the Terms of Use of any specific service which is the subject of this Policy. ArrowSpot shall not be liable for any incidental, consequential, indirect or punitive damages relating to this Policy. This Policy shall be governed by the laws of the State of Israel and the competent courts on the Tel-Aviv district, Israel, shall have exclusive jurisdiction in all matters to the exclusion of all other venues.